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We’re located in the heart of Central California. We have two convenient locations to best serve you: Our original location in Fresno, California, is located alongside Highway 168 near Cedar and Dakota avenues. Our newest location is in Madera, California, near Highway 41 and Valley Children’s Hospital.
- Meet & Greets are required for all new pets (expect kittens under 6 months)
- Cost is 24.95 for dogs and 14.95 for cats
- Meet & Greets are conducted Monday – Thursday
- They must be at least 48 hours prior to the pet’s check in date
Learn more about Elaine's Meet & Greets here.
Yes, reservations are required. A reservation made in advance will secure your spot in daycare or for boarding, which is important during our busy weekends and holidays. You can call us at (559) 432-5959 or use our online reservation form to request a reservation.
Holiday/vacation period reservations require a $50 non-refundable deposit. If you need to change or cancel a holiday/vacation period reservation, you must notify us at least 10 days in advance or a cancellation fee equal to your deposit amount per room will be incurred.
We require all pets in our care to be fully vaccinated in accordance with state regulations. For dogs, please provide proof of current Rabies, DHLP, Bordetella and Canine Influenza H3N2 and H3N8 vaccines. For cats, we require Rabies, FVR-CP/FeLV to be current (feline leukemia is optional but not required). Vaccination schedules vary depending on your veterinarian’s policies and procedures, please consult with them to ensure that your pet is current on each vaccine before their stay. Proof of vaccinations is required prior to all visits. Records can be emailed to email@example.com.
Yes! Day Care is a safe and convenient way for you to encourage socialization and fitness; reduce stress and anxiety; and keep your dog engaged and stimulated. Our daycare guests are treated with the same high quality care as our lodging guests. Please call us at (559) 432-5959 to get more information and sign your pet up for a great day of play!
We are more than happy to dispense oral and topical medications in your absence. Please bring the medications in their original packaging and we will administer them as directed. At this time we are not able to give any injections or intravenous medications.
In the event that your pet requires medical attention, we will refer to your contact list and make every attempt to reach you or your designated emergency contact. We will transport your pet to their regular veterinarian to ensure continuity of care; if they are not available, we will take your pet to the closest veterinary emergency clinic.
Absolutely! We want to give you the peace of mind that your pet is safe and comfortable while you are away. Feel free to call our front desk to check on your pet while they are staying with us as often as you like during business hours.
You are welcome to bring your best friend’s small toys or nonperishable treats for their stay. We ask for your cooperation in limiting your pet’s personal belongings to up to two favorite toys. Elaine’s Pet Resorts furnishes all of our guests with their own bedding, and offers premium styles with many of our lodging packages.
Elaine’s Pet Resorts understands the importance of a well-balanced diet, that is why we feed our canine guests NUTRO Natural dry food and Pedigree wet food. Our kitchen also cooks a special blend of chicken broth and rice that can be added to meals. Parents may bring food from home as separate meals in individual serving size bags.If your pet has any dietary restrictions, sensitivities or allergies, please notify us when making your reservation or at check in.
We offer full-service bathing here at Elaine’s Pet Resorts for all of our guests. However, we do not offer haircuts for our guests any longer. All pets must also be up-to-date on their vaccinations.
Of course! We encourage all first time guests to take a tour of our resort to see our state of the art facilities. The same amenities are offered at each location, so your pet will not miss out on anything. Come by during business hours!
While lodging your pet is exposed to a lot of new sights, smells, and sounds. This extra stimulation my cause a sense of excitement or unease, which may change their eating and drinking habits while in the lodging environment. It is very common for these unusual eating and drinking habits to continue for a few days once they get home and try to settle back into their normal routine. This can include changes in appetite, drinking habits, and possible upset tummies (colitis). Don’t be surprised if it takes your pet a few days to feel "regular" again.
With the extra stimulation of the lodging or daycare environment, some pets find it difficult to keep to their normal sleeping routine. This may result in your pet "crashing" for some much-needed recouperation when they get home. Don’t forget about all of the playtime your pet enjoyed during their stay! All the running around and swimming may require a few days of rest and relaxation to make your pet feel back to their old self again.
Just like with kids at the playground, there is always a risk of an accident, and dogs are no different. While we monitor playtimes carefully, some pets may have more exuberant play styles than others. Nips, scratches, and the occasional tumble are to be expected when dogs engage in play with others. After all this romping around, some dogs may experience sore muscles or stiffness after a long day of playing and swimming.
Elaine’s Pet Resorts maintains a clean and safe environment for all our guest. Our play yards boast a vibrant easy to clean and sanitize artificial turf. While the turf is great for keeping your pet clean and safe from pests, it may be a bit rough for some dogs’ paws. Dogs who are used to non-abrasive surfaces (dogs who spend most of their time indoors or in lush grassy areas) may experience some tenderness on their paw pads after running around for long periods of time on our artificial turf.
To ensure the safety of all our guest Elaine’s Pet Resorts has a series of assessments all dogs must "pass" before participating in the group setting. These assessments include: Breed, health, and temperament/play style. After dogs have gone through their assessments, Elaine’s continues to monitor for changes in health and temperament/play style to continue offering the safest environment possible.
For information on canine cough, please utilize this helpful brochure.